Privacy Policy

1. Information We Collect

When you interact with Cynergy Solar — whether through our website, calculator, contact forms, or in person — we may collect the following information:

• Contact Details: Name, email address, phone number, and mailing address.
• Property Information: Location, roof type, available roof area, and shading details relevant to solar system design.
• Energy Usage Data: Monthly electricity consumption, current utility provider, and billing information.
• Calculator Inputs: Data you enter into our solar calculator, including appliance lists, usage patterns, and system preferences.
• Website Usage: Pages visited, time on site, browser type, device information, and IP address via cookies and analytics tools.

2. How We Use Your Data

We use the information we collect to:

• Design and propose customized solar energy systems for your property.
• Provide accurate solar savings estimates through our calculator.
• Communicate with you about quotes, project updates, and service inquiries.
• Improve our website, tools, and services based on usage patterns.
• Comply with Philippine laws and regulations, including the Data Privacy Act of 2012 (RA 10173).

We will never sell your personal information to third parties.

3. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights:

• Right to be Informed: You have the right to know how your personal data is being collected, used, and processed.
• Right to Access: You may request access to your personal data in our records.
• Right to Object: You may object to the processing of your personal data.
• Right to Erasure: You may request the deletion of your personal data from our systems, subject to legal retention requirements.
• Right to Rectification: You may request correction of any inaccurate personal data.
• Right to Data Portability: You may request an electronic copy of your personal data.

To exercise any of these rights, please contact our Data Protection Officer using the details below.

4. Data Security & Retention

We implement industry-standard security measures to protect your personal information, including encrypted connections (HTTPS), secure data storage, and access controls.

Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Philippine laws. Project-related data may be retained for warranty and service purposes.

5. Cookies & Third-Party Services

Our website uses cookies to improve your browsing experience and analyze site traffic. We may use third-party services such as Google Analytics to understand how visitors use our website. These services may collect anonymous usage data.

You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

6. Contact Us

If you have questions about this privacy policy or wish to exercise your data privacy rights, please contact us: